Our Return Policy.

If you have a problem or discrepancy with an order, contact our Help Desk at info@laprintanddesign.com.

For t shirts please have your invoice ready along with the style number, color and quantity you are inquiring about.

For other marketing materials please email us at info@laprintanddesign.com and let us know how we can help you.

• Absolutely no returns on printed, washed or decorated merchandise. Garments must be inspected before printing.
• All claims for shortages, damages, etc. must be made within 72 hours of receipt of merchandise.
• No cash refunds.
• All returned or refused shipments are subject to a 20% or $25 (whichever is greater) restocking charge in addition to both outbound and return freight.
• Without a valid return authorization number (RA#), our warehouse will not accept returns.
• Defective merchandise must be returned to us with a piece of tape indicating the location of the flaw.
• Discontinued styles or merchandise over 30 days old cannot be returned.
• Please include a copy of the invoice to ensure proper credit in a timely manner. (Approximately two weeks)
• If your order is not processed accurately, we will cover the original freight and send a call tag for the incorrect merchandise.